Travel


Your Guide to the 2014 Fest!
Rochester, New York

Map

Accessibility
All venues are handicapped accessible. Individuals needing assistance may call the Festival office in advance at (585) 454-2060 or see a volunteer at venue entrances. Individuals being dropped off may pull up at the corner of Main St. and Gibbs.



First Aid Tent
Provided by Rochester General Health System. Located outside the Merchandise Tent on Jazz Street


Parking
XRIJF is held in downtown Rochester, NY's East End Cultural district. All venues are within walking distance of each other so park once and walk to everything.

The Festival does not operate any parking but there are many surface lots and ramp parking garages conveniently located near festival venues. Please note, many side streets will be closed.

Street Closings

GIBBS STREET (From East Ave to E. Main)

Monday, June 16 (Midnight) to Monday, June 30 (Midnight)

CHESTNUT (From E.Main to East Ave)

June 20 (6AM) to June 22 (2AM)

June 27 (6AM) to June 29 (2AM)

EAST AVE (From E. Main to Scio) and CHESTNUT (From Broad to East Ave)

June 20 (5PM-Midnight)

June 21 (5PM-Midnight)

June 27 (5PM-Midnight)

June 28 (5PM-Midnight)

EAST AVE (From Prince to Alexander)

June 28 (6AM) to June 29 (2AM)

EAST AVE (From Alexander to Union) & ALEXANDER (From Charlotte to Park)

June 28 (5PM-Midnight)

MAIN STREET (from Gibbs to Chestnut-not to include Gibbs or Chestnut)

Friday, June 20 to Saturday June 28 (5pm-midnight)


Tickets

Information | Program Guide | Schedule | Questions

Official Merchandise
Posters, apparel, portable seats, and other great gear are available in the Merchandise Tent on Jazz Street (Gibbs St.) during the festival. Limited items also available online.


Where to Stay
Rochester Plaza Hotel & Conference CenterJazz Fest Packages - Official Hotel of the Festival
Present your Club Pass at time of Check In for Hotel Outlet Discounts
Promo Code: JFP *Not valid with any other promotions or discounts* *Package does not include tax

70 State Street | Rochester, NY 14604 | 585-546-3450
Toll Free: (866) 826-2831 | hotel@rochesterplaza.com



Eating
We offer a wide variety of food and beverages at the festival on:
Food and beverages are also served at the following Club Pass venues.
There are also many restaurants in the festival area.
Download Food Guide (coming soon)


What to Bring

What NOT to Bring

Important Notice Regarding Photography
The use of cameras (still, video, cell phones) and recording devices is strictly prohibited at all indoor concerts at XRIJF. Photography is permitted only by credentialed photographers in designated areas. Concertgoers are asked to please abide by these guidelines out of respect for the artists and others in the audience. Anyone not abiding by these rules will be asked to leave the venue.


ATMs
Courtesy of our presenting sponsor, M&T Bank, ATMs are located in several locations around the festival. See the map for exact locations.


Lost & Found
Please go to the Ticket Office at the corner of Gibbs Street & East Ave. Open 10 AM - 11PM daily during the festival. Write your name and cell number on your Club Pass so that you can be notified if lost.


Visitor Information
For information on things to do during the day while you are in Rochester see
FLX - Summer on the Finger Lakes!
visitrochester.com
cityofrochester.com
monroecounty.gov/visitor-index.php
monroecounty.gov/airport-index.php

Tickets

2014 Festival Ticket Information

Headliner Shows
Club Pass Shows
  • The Club Pass is on sale now Buy online. 
  • Access all Club Pass series shows on first-come, first-served basis for all nine days. Not good for headliner shows.
  • Show lineup will be announced March 18.
Get Ticket & Concert Announcements
Please sign up for our e-newsletter and get all the latest news.


      XRIJF Online Ticketing System
      When you purchase tickets via the rochesterjazz.com secure ordering system you will receive a unique patron ID and E-ticket with a barcode. Customers then have several options as to how to redeem their E-tickets.

      Only one scan per bar code is possible.  All online sales final. No exchanges, no refunds. All headliner tickets will be scanned at the point of entry to Kodak Hall at Eastman Theatre.
        • Print your E-ticket at home and bring it to the festival to be scanned for a laminated Club Pass or entry to a headliner show.
        • Take a photo of your E-ticket with your smartphone, and bring it to the festival to be scanned for a laminated Club Pass or entry to a headliner show. No paper needed!
        • Write down the order number and bring it to the festival Ticket Shop or Merchandise tent to exchange for a Club Pass.
        • For those who prefer a ticket be mailed, tickets will be mailed for a slightly higher service fee of $9 per ticket.
        • For those without online access, call the office at 585-454-2060, to order a Club Pass or headliner ticket.



        Terms & Conditions
        RIJF LLC offers tickets for our club pass series shows and headliner shows via 
        Century Payments /Authorize.net. We are a PCI Compliant Company.
        RIJF LLC is located at 250 East Avenue, Rochester, New York 14604 585-454-2060
        Email: tickets@rochesterjazz.com  Fax: 585-454-2061
        All transactions are conducted in US Dollars
        Customer Service Tel contact 585-454-2060
        Delivery service is via E-Tickets, or by USPS standard First class mail. 
        If purchasing for home delivery, please allow 4-7 business days for delivery.
        Country of Origin for RIJF LLC is USA
        Authorize.net and RIJF LLC are PCI compliant 

        Terms & Conditions: 
        NO REFUNDS OR EXCHANGES. ONCE REDEEMED FOR A LAMINATED PASS, THE PASS IS NOT TRANSFERABLE.  THE RESALE OF TICKET FOR MORE THAN ITS FACE VALUE WITHOUT THE WRITTEN CONSENT OF THE XEROX ROCHESTER INTERNATIONAL JAZZ FESTIVAL  (XRIJF, D/B/A RIJF, LLC) IS PROHIBITED BY LAW.  AS A FESTIVAL PATRON, YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO ATTENDING FESTIVAL PERFORMANCES, INSIDE AND OUTSIDE ANY AND ALL VENUES WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW(S). YOU ASSUME ALL RISK AND DANGER OF BEING INJURED IN ANY MANNER AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES.  NO ALCOHOL, DRUGS OR WEAPONS ARE ALLOWED IN ANY XRIJF VENUES.  FOOD OR GLASS CONTAINERS MAY BE ALLOWED IN SOME XRIJF VENUES, SOLELY AT THE DISCRETION OF VENUE MANAGEMENT. 

        NO RECORDING DEVICES, STILL OR VIDEO CAMERAS PERMITTED IN ANY FESTIVAL VENUES. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF ANY FESTIVAL PERFORMANCE. YOU HEREBY CONSENT TO THE REASONABLE SEARCH FOR ALCOHOLIC BEVERAGES, DRUGS, OR WEAPONS. 

        YOU HEREBY CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT. FESTIVAL STAFF RESERVE THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY THE FESTIVAL TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE FESTIVAL AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING OPERATIONS FEE, SHIPPING FEES, ETC.).

        Partners and Sponsors