Travel


Your Guide to the 2014 Fest!
Rochester,  New York

Map

Accessibility
All venues are handicapped accessible. 

For outdoor shows, there are accessible portable bathrooms:

Individuals needing assistance may call the Festival office in advance at (585) 454-2060 or see a volunteer at venue entrances. Individuals being dropped off may pull up at the corner of Main St. and Gibbs.


First Aid Tent
Provided by Rochester General Health System. Located outside the Merchandise Tent on Jazz Street near East Main St. 


Parking
XRIJF is held in downtown Rochester, NY's East End Cultural district. All venues are within walking distance of each other so park once and walk to everything.

The Festival does not operate any parking but there are many surface lots and ramp parking garages conveniently located near festival venues. Please note, many side streets will be closed.

Street Closings

GIBBS STREET (From East Ave to E. Main)

         Monday, June 16 (Midnight) to Monday, June 30 (Midnight)

 

CHESTNUT (From E.Main to East Ave)

         June 20 (6AM) to June 22 (2AM)

         June 27 (6AM) to June 29 (2AM)

 

EAST AVE (From E. Main to Scio) and CHESTNUT (From Broad to East Ave)

         June 20 (5PM-Midnight)

         June 21 (5PM-Midnight)

         June 27 (5PM-Midnight)

         June 28 (5PM-Midnight)

 

EAST AVE (From Prince to Alexander)

         June 28 (6AM) to June 29 (2AM)

 

EAST AVE (From Alexander to Union) & ALEXANDER (From Charlotte to Park)

            June 28 (5PM-Midnight)

 

MAIN STREET (from Gibbs to Chestnut-not to include Gibbs or Chestnut)

         Friday, June 20 to Saturday June 28 (5pm-midnight)


Tickets
  • Headliner show and Club Passes if still available - purchase at rochesterjazz.com, or visit the Jazz Fest Ticket Shop at the corner of East Ave and Gibbs St. open daily during the fest from 10AM-11PM. 
  • Club Shows - enter with the Club Pass or $20/$25 cash only at the door. First-come, first-served for everyone, no reserved seating, no advance sales. 
  • Free Shows - no tickets required, all shows rain or shine.

Information | Program Guide | Schedule | Questions
  • Go to the Jazz Fest Ticket Shop at East Ave & Gibbs St, open in June (date to be announced) 10AM - 6PM and daily during the fest from 10AM - 11PM
  • Call (585) 454-2060
  • Get the official XRIJF App! for iPhone or Android
  • Pick up a free brochure and Official Program Guide at any venue or at the Ticket Shop
  • Download our Schedule Grid
  • Download our Festival Map
  • Sign up for email news 
  • Like us on Facebook and Follow us on Twitter

Official Merchandise
Posters, apparel, portable seats, and other great gear are available in the Merchandise Tent on Jazz Street (Gibbs St.) during the festival. Limited items also available online.


Where to Stay
Rochester Plaza Hotel & Conference Center Jazz Fest Packages - Official Hotel of the Festival
  • Jam Sessions nightly in State Street Bar & Grill during the Festival
  • Within walking distance from the Festival. 
70 State Street | Rochester, NY 14604 | 585-546-3450
Toll Free: (866) 826-2831  |  hotel@rochesterplaza.com



Eating
We offer a wide variety of food and beverages at the festival on:
  • Jazz Street
  • In and outside the Unity Health System Festival Big Tent
  • East Avenue on Fridays and Saturdays for free shows.
Food and beverages are also served at the following Club Pass venues.
  • Abilene's
  • Harro East Ballroom
  • Max at Eastman Place
  • The Little Theatre
  • The Rochester Club
There are also many restaurants in the festival area.
Download Food Guide


What to Bring
  • For free shows you can bring lawn/stadium chairs
  • Portable seats to make waiting in line will be for sale at the Festival Merchandise Tent but you can also bring your own.
  • Your tickets and Club Pass! (Please write your name and cell number on your pass.)

What NOT to Bring
  • Pets
  • Coolers
  • Food

Important Notice Regarding Photography
The use of cameras (still, video, cell phones) and recording devices is strictly prohibited at all indoor concerts at XRIJF. Photography is permitted only by credentialed photographers in designated areas. Concertgoers are asked to please abide by these guidelines out of respect for the artists and others in the audience.  Anyone not abiding by these rules will be asked to leave the venue.


ATMs
Courtesy of our presenting sponsor, M&T Bank, ATMs are located in several locations around the festival. See the map for exact locations.


Lost & Found
Please go to the Ticket Office at the corner of Gibbs Street & East Ave. Open 10 AM - 11PM daily during the festival. Write your name and cell number on your Club Pass so that you can be notified if lost.


Visitor Information
For information on things to do during the day while you are in Rochester see
Explore Rochester Guide
FLX - Summer on the Finger Lakes!
visitrochester.com
cityofrochester.com
monroecounty.gov/visitor-index.php
monroecounty.gov/airport-index.php 

Tickets

2014 Festival Ticket Information

Headliner Shows
Club Pass Shows
  • Access to Club Pass shows is $20 ($25 Kilbourn Hall) at the door cash only, no advance sales, or with a Club Pass. ATMs conveniently located throughout the festival site. 
  • The Club Pass is on sale now Buy online. Access all Club Pass series shows on first-come, first-served basis for all nine days. Not good for headliner shows.
  • First-come, first-served for everyone whether you have a club pass or buy your tickets at the door. 
Ticket Shop Open
The festival's ticket shop is open for Club Pass purchases, headliner ticket sales and information. 
  • Located at the corner of East Ave. and Gibbs St. in Rochester
  • Pick up brochures and programs
  • Open daily during the festival, June 20 - 28, from 10:00 a.m. - 11:00 p.m. 
  • The service charge for tickets is the same in the shop as it is online and by phone. 
  • Exchange Club pass e-tickets for a Club Pass at the shop, or at the Merch Tent
Get Festival Announcements
Please sign up for our e-newsletter and get all the latest news.


      XRIJF Online Ticketing System
      When you purchase tickets via the rochesterjazz.com secure ordering system you will receive a unique patron ID and E-ticket with a barcode. Customers then have several options as to how to redeem their E-tickets.

      Only one scan per bar code is possible.  All online sales final. No exchanges, no refunds. All headliner tickets will be scanned at the point of entry to Kodak Hall at Eastman Theatre.
        • Print your E-ticket at home and bring it to the festival to be scanned for an Official Club Pass or entry to a headliner show.
        • Take a photo of your E-ticket with your smartphone, and bring it to the festival to be scanned for an Official Club Pass or entry to a headliner show. No paper needed!
        • Write down the order number and bring it to the festival Ticket Shop or Merchandise tent to exchange for a Club Pass.
        • For those who prefer a ticket be mailed, tickets will be mailed for a slightly higher service fee of $9 per ticket.
        • For those without online access, call the office at 585-454-2060, to order a Club Pass or headliner ticket.



        Terms & Conditions
        RIJF LLC offers tickets for our club pass series shows and headliner shows via 
        Century Payments /Authorize.net. We are a PCI Compliant Company.
        RIJF LLC is located at 250 East Avenue, Rochester, New York 14604 585-454-2060
        Email: tickets@rochesterjazz.com  Fax: 585-454-2061
        All transactions are conducted in US Dollars
        Customer Service Tel contact 585-454-2060
        Delivery service is via E-Tickets, or by USPS standard First class mail. 
        If purchasing for home delivery, please allow 4-7 business days for delivery.
        Country of Origin for RIJF LLC is USA
        Authorize.net and RIJF LLC are PCI compliant 

        Terms & Conditions: 
        NO REFUNDS OR EXCHANGES. ONCE REDEEMED FOR AN OFFICIAL PASS, THE PASS IS NOT TRANSFERABLE.  THE RESALE OF TICKET FOR MORE THAN ITS FACE VALUE WITHOUT THE WRITTEN CONSENT OF THE XEROX ROCHESTER INTERNATIONAL JAZZ FESTIVAL  (XRIJF, D/B/A RIJF, LLC) IS PROHIBITED BY LAW.  AS A FESTIVAL PATRON, YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO ATTENDING FESTIVAL PERFORMANCES, INSIDE AND OUTSIDE ANY AND ALL VENUES WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW(S). YOU ASSUME ALL RISK AND DANGER OF BEING INJURED IN ANY MANNER AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES.  NO ALCOHOL, DRUGS OR WEAPONS ARE ALLOWED IN ANY XRIJF VENUES.  FOOD OR GLASS CONTAINERS MAY BE ALLOWED IN SOME XRIJF VENUES, SOLELY AT THE DISCRETION OF VENUE MANAGEMENT. 

        NO RECORDING DEVICES, STILL OR VIDEO CAMERAS PERMITTED IN ANY FESTIVAL VENUES. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF ANY FESTIVAL PERFORMANCE. YOU HEREBY CONSENT TO THE REASONABLE SEARCH FOR ALCOHOLIC BEVERAGES, DRUGS, OR WEAPONS. 

        YOU HEREBY CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT. FESTIVAL STAFF RESERVE THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY THE FESTIVAL TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE FESTIVAL AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING OPERATIONS FEE, SHIPPING FEES, ETC.).

        Partners and Sponsors